infoIntroduction

Asset Grove Properties Ltd ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

collectionInformation We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, postal address
• Project Information: Property details, project requirements, budget information
• Communication Records: Correspondence, meeting notes, project discussions
• Professional Information: Company name, job title, business requirements

Technical Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referring website information
• Operating system and device type

how_to_regHow We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide building development and construction services
• Communication: To respond to inquiries and maintain client relationships
• Project Management: To plan, execute, and manage building projects
• Legal Compliance: To comply with applicable laws and regulations
• Business Operations: To improve our services and website functionality
• Marketing: To send relevant information about our services (with consent)

shareInformation Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email communication services
• Professional services (architects, engineers, contractors)
• Legal and financial advisory services

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal obligations
• Protect our rights and property
• Investigate potential violations
• Ensure user safety

securityData Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data transmission is secured using SSL/TLS encryption
• Access Controls: Limited access to personal information on a need-to-know basis
• Secure Storage: Information stored on secure servers with regular backups
• Regular Reviews: Periodic security assessments and updates
• Staff Training: Employee training on data protection and privacy practices

While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to using reasonable efforts to protect your data.

scheduleData Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain client relationships
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Support business operations and record-keeping

For construction projects, we typically retain project-related information for a minimum of 7 years after project completion, as required by UK building regulations and professional standards.

account_circleYour Rights

Under UK data protection law, you have the following rights:

• Access: Request copies of your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal information
• Restriction: Request limitation of processing
• Portability: Request transfer of your data
• Objection: Object to processing for certain purposes
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below. We will respond to your request within one month.

cookieCookies and Tracking

Our website may use cookies and similar tracking technologies to:

• Improve website functionality and user experience
• Analyze website traffic and usage patterns
• Remember your preferences and settings
• Provide relevant content and services

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

child_careChildren's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

updatePolicy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered clients
• Providing notice during service interactions

Your continued use of our services after policy updates constitutes acceptance of the revised terms.

contact_mailContact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

gavelLegal Basis

We process your personal information based on the following legal grounds:

• Contract Performance: To fulfill our contractual obligations
• Legitimate Interests: For business operations and service improvement
• Legal Compliance: To meet regulatory and legal requirements
• Consent: For marketing communications (where applicable)